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Empowering B2B Customers for Global Commerce with ECC
Epicor Commerce Connect (ECC) revolutionized international commerce by enabling business-to-business (B2B) customers to do business anywhere in the world. ECC is an online solution that provides tools and services to facilitate international trade, helping companies quickly and securely manage all aspects of the purchasing process. It allows businesses to access product information, purchase, trade, and track goods and services from multiple locations.
The Epicor Commerce Connect solution is designed to enable businesses to securely access, manage and transact in global markets. It offers complete visibility and secure management of the order process, eliminating the need to manually manage multiple channels. This includes order management, order validation, post-transaction customer service, and returns management. It also gives businesses the ability to securely manage the entire transaction lifecycle, from product specification to credit processing, payment reconciliation, shipping, and tracking.
ECC aims to simplify and automate the entire process for cross-border markets. It helps B2B clients make informed decisions on international transactions by providing access to real-time market updates, data, reports, and analysis. This allows merchants and buyers to seize opportunities and make proactive adjustments to optimize their trading strategies.
With ECC, businesses have access to a variety of features that help streamline and simplify the international trade process. These include a secure payment gateway, optimized communication between buyers and sellers, and comprehensive and detailed customer support.
ECC also offers powerful analytics to help companies understand their international markets. This helps identify trends, gaps, and opportunities in your international supply and demand chains.
ECC enables companies to take advantage of global market opportunities while reducing the overhead costs associated with international trade. By harnessing the power of global markets, ECC empowers B2B clients to trade internationally, allowing them to take advantage of business opportunities without the cost, complexity and resources associated with traditional international trade.