TEAK WAREHOUSE
Scaling Simplicity: Teak Warehouse’s Fast-Tracked Migration to Shopify Plus
Enhanced Site Stability with Shopify
Shipping Management Solution
Streamlined NetSuite Integration
Redesigned, User-Friendly Site
Teak Warehouse is a leading wholesaler of premium outdoor furniture, specializing in high-quality products designed for both residential and commercial spaces. Known for offering designer-style pieces at wholesale prices, Teak Warehouse serves a diverse customer base seeking durable and stylish outdoor furnishings. With a reputation for craftsmanship and a curated product catalog, Teak Warehouse is dedicated to providing exceptional value to its customers while maintaining a commitment to quality and design excellence.
THE CHALLENGE
Why Teak Warehouse Needed More Than Just Quick Fixes
Teak Warehouse’s existing WooCommerce platform presented significant hurdles to their growth. Frequent site crashes during peak traffic led to poor customer experiences and lost revenue. Compounding this, manual B2C order processing consumed valuable resources, diverting focus from crucial B2B relationships.
Their fragmented technology stack only worsened these issues, with unreliable custom NetSuite integrations and inadequate support for their unique product model, where a single SKU needed to accommodate made-to-order color variations. Teak Warehouse urgently needed a robust, scalable eCommerce solution to streamline B2C operations and eliminate these persistent technical pain points.
THE SOLUTION
From Fragmentation to a Unified Shopify Plus Ecosystem
Partnering with Silk Commerce, Teak Warehouse executed a comprehensive migration to Shopify Plus in 4 months. The new platform features a complete site redesign based on the client’s vision and built on the Nordic Toyo theme. A custom-built shipping application was developed to handle their specific carrier requirements. The solution also included a seamless integration with their existing NetSuite ERP system using a native connector. The modernized platform now provides a stable and scalable eCommerce foundation that eliminates operational bottlenecks, allowing the Teak Warehouse team to focus on growth while delivering a seamless customer experience.
KEY FEATURES
The new Shopify Plus site provides a fast, responsive, and stable experience, resolving previous performance issues and ensuring consistent uptime even with high traffic.
A specialized shipping application was built to handle Teak Warehouse’s specific and complex shipping conditions, including support for a third-party carrier and FedEx box sizing.
A native NetSuite connector replaced an unreliable custom solution, ensuring seamless and accurate data synchronization between the eCommerce storefront and back-end operations.
The new site was built to bring the client’s design vision to life, leveraging the paid Nordic Toyo theme which includes features like interactive product images to create a more engaging shopping experience.
