2 minute read

Epicor and Omnichannel Retail: A Match Made in Ecommerce

Epicor offers a comprehensive omnichannel retail software solution for eCommerce. This solution helps businesses increase sales growth, provide their customers with a seamless shopping experience, and build strong customer loyalty. Epicor combines best-in-class technology and expertise to help retailers execute an omnichannel strategy.

Epicor’s platform integrates key process areas of retail, customer service, and merchandising. It offers tools to manage multiple locations with the ability to track inventory, pricing, and promotions.

With Epicor, retailers can view inventory information in real time so customers can order products from anywhere with a single tap. Also, retailers can fulfill their orders through any channel, so customers receive their products according to their expectations.

Additionally, Epicor provides personalized customer communications, enabling retailers to deliver personalized messages and offers to customers. The platform also provides an opportunity to better understand customers’ buying habits, allowing retailers to offer better deals. This makes it much easier for customers to make a buying decision and leads to better sales.

In addition, Epicor provides a unified view of the customer, allowing retailers to better understand their customers’ preferences and target them with the most relevant offers. This contributes to customer loyalty and builds a strong relationship between the customer and the brand.

Epicor enables retailers to offer a seamless and personalized shopping experience. Epicor supports a successful omnichannel retail strategy by enabling customers to shop on any channel and deliver personalized messages with a single tap.

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