3 minute read

Ensuring Accessibility for All: Epicor P21 Customer Portal

In today’s digital world, it is important that companies prioritize accessibility for all their customers, including customers with disabilities. This not only meets ethical and legal obligations, but also enables a better customer experience. With the rise of eCommerce, it is crucial for businesses to ensure that their online platforms are accessible to all users, regardless of their disability. This is where the Epicor P21 Customer Portal app and Adobe Commerce come into play.

The Epicor P21 Customer Portal app is a customer-facing solution that allows companies using Epicor P21 to expand their sales offering to an online platform. This app integrates with Adobe Commerce, a leading eCommerce platform, to provide users with a seamless experience. However, what sets this app apart is its strong focus on accessibility for users with disabilities.

One of the key features of the Epicor P21 Customer Portal app is screen reader support. People with visual impairments rely on screen readers to navigate websites and access content. By integrating with Adobe Commerce, the app ensures that all content, including product descriptions and prices, is accessible to screen readers. This allows users with visual impairment to look around and shop independently and without barriers.

Another important aspect of accessibility is keyboard navigation. Many people with motor disabilities cannot use a mouse and must navigate websites using only the keyboard. The Epicor P21 Customer Portal app ensures that all elements and functions of the website are accessible and controllable via a keyboard, so that even people with motor disabilities can communicate with the website.

In addition, the app also supports alternative texts for images. This is beneficial for users with visual impairment, but also for users with cognitive disabilities. Alternate text, also called “alt text,” is a short description of an image that screen readers read aloud. This allows users to understand the context of images and improve their overall browsing experience.

Ensuring accessibility for all users, regardless of their abilities, not only makes economic sense, but also promotes equality and inclusivity. Through its integration with Adobe Commerce, the Epicor P21 Customer Portal app can provide an easily accessible platform for businesses to connect with their customers and increase sales.

In summary, technology has the power to break down barriers and make the world a more inclusive place. The Epicor P21 Customer Portal app and Adobe Commerce are great examples of this, working together to provide an accessible ecommerce experience for all users.

Ready to boost sales with the Epicor P21 Customer Portal?