3 minute read

Elevating Ecommerce Efficiency: Order Processing with Epicor Commerce Connect (ECC)

When it comes to streamlining eCommerce order processing, Epicor Commerce Connect (ECC) is a leading software solution. It provides a complete, integrated view of customer orders across all sales channels, enabling businesses to receive, manage, and fulfill customer orders quickly and efficiently. ECC simplifies the complexity of eCommerce by helping streamline order processing.

ECC order processing features are designed to reduce manual processes that can be both time-consuming and costly, such as manual order entry, tracking orders, payment settlement, and inventory accuracy. ECC streamlines these processes so businesses can better focus on customer service and revenue growth. With real-time access to customer data, businesses can quickly identify and resolve customer service issues, which can help increase customer satisfaction.

With ECC, eCommerce companies can automate order fulfillment through secure and complete data exchange and invoicing. Orders received are instantly synced and displayed on the ECC dashboard. With one click, the user can process, track, and fulfill customer orders.

To further streamline order processing, ECC integrates with popular payment systems including PayPal, Authorize.Net, and Stripe. This automates the processes of confirming orders and payments, reducing manual formalities and related costs.

ECC also streamlines the order fulfillment process. Many orders are complex and may require multiple steps to ensure successful delivery. ECC offers a unique fulfillment mechanism that helps users determine the best method to ship their order in real time. This ensures that orders are processed accurately and dispatched with minimal effort, in accordance with customer preferences.

Epicor Commerce Connect (ECC) is the perfect solution for businesses looking to streamline eCommerce order processing. The software’s intuitive features automate manual order confirmation, payment, and shipping processes, helping businesses reduce costs and save time. With ECC, businesses can process more orders and better serve their customers without requiring additional resources or staff.

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