3 minute read

Analyzing Epicor P21 Order Lookup Security

In the world of eCommerce, security is of the utmost importance. With more and more customers shopping online, companies must ensure the security and protection of their customers’ data. This is especially important for companies using the Epicor P21 Customer Portal, as maintaining customer trust is of utmost importance to them. In this blog article, we discuss the security of the order search functionality in the Epicor P21 Customer Portal, specifically in the area of protecting customer order data.

Epicor P21 is a popular ERP (Enterprise Resource Planning) software used by many companies to manage daily operations, including online stores. The Customer Portal is an extension of P21 that allows customers to view orders, invoices, and other account information online. This handy feature saves both companies and their customers time and effort. However, with this convenience comes the responsibility of ensuring the security of customer data.

One of the primary ways the Epicor P21 Customer Portal protects customer order information is through encryption. The portal uses industry standard encryption protocols to protect customer information as it is transmitted between the customer device and the server. This means that even if a hacker intercepts the data, he cannot decrypt it.

Another important security factor for the order search functionality in the Customer Portal is user authentication. By requiring customers to log in with a username and password, the portal ensures that only authorized users have access to their personal data.

Additionally, companies have the option to implement multi-factor authentication, which adds an extra layer of security by requiring customers to enter a code sent to their phone or email.

The Epicor P21 Customer Portal is also very secure in terms of data storage. The portal adheres to strict data storage and retention protocols, ensuring that customer information is only accessible to authorized personnel. This includes encryption of stored data, regular backups, and secure data centers.

In addition, companies can also implement additional security measures in the customer portal through third-party applications such as Adobe Commerce. These apps offer advanced security features such as fraud detection, real-time monitoring, and secure payments.

In summary, the order search function in the Epicor P21 Customer Portal is very secure in terms of protecting customer order data. The portal uses industry standard protocols for encryption, user authentication, and data storage. Combined with the ability to use third-party applications to enhance security, businesses can rest assured that their customers’ data is safe and protected.

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