2.5 minute read

Setting Up a Messaging System on BigCommerce B2B

If you run a B2B business and want to know if you can set up a messaging system in BigCommerce B2B Edition, the answer is yes. This powerful online store builder makes it easy to set up and manage messages so you can communicate with your customers quickly and easily.

BigCommerce B2B has an integrated messaging system that allows customers and suppliers to communicate with each other in real time. The messaging system is extremely user-friendly and simple, with features such as message threads, private conversations, and notifications. It also allows customers to monitor the status of their orders and transactions so they are always informed.

In addition, the messaging system in BigCommerce B2B Edition helps streamline communication between vendors and customers by eliminating the need to send emails back and forth. This system is particularly useful for customers who want to obtain information about products or prices before making a purchase. Instead of waiting for an email response, they can simply log in to BigCommerce B2B and send a message directly to their supplier.

In addition to the messaging system, BigCommerce B2B Edition also offers powerful customization tools. The drag-and-drop editor allows you to create a unique store look, tailored to your brand and product offering. You can also track and analyze customer and vendor engagement to better understand who is interacting with your store.

Overall, BigCommerce B2B Edition is an extremely powerful online store builder, and the integrated messaging system can take customer engagement to the next level. The easy-to-use interface allows you to quickly and easily configure and manage messages tailored to your business needs. So if you want to keep your customers informed and engaged, BigCommerce B2B is the perfect solution.

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