Epicor Kinetic and BigCommerce: Boosting B2B eCommerce Growth

3 min read ● Silk Team

Epicor Kinetic and BigCommerce: A Unified Platform for B2B Ecommerce Growth

 

In the ever-changing world of B2B commerce, staying ahead means leveraging technology that not only streamlines operations but also improves the customer experience. Two powerful platforms, Epicor Kinetic and BigCommerce, are revolutionizing the way companies approach their ecommerce strategies. Once integrated, they create a unified, scalable, and efficient ecosystem that drives B2B ecommerce growth like never before.

 

Understanding Epicor Kinetic and BigCommerce

 

Epicor Kinetic is an industry-leading Enterprise Resource Planning (ERP) solution designed specifically for manufacturing and distribution companies. It provides organizations with the tools to seamlessly manage operations, inventory, supply chain, and customer relationships. Epicor Kinetic’s focus on automation, real-time data, and industry-specific features make it a key resource for companies looking to optimize their internal processes. BigCommerce, on the other hand, is a flexible and scalable ecommerce platform recognized for its robust B2B capabilities. It enables businesses to create engaging online stores that offer exceptional shopping experiences for wholesale buyers, distributors, and manufacturers. BigCommerce supports several B2B features, such as personalized price lists, wholesale orders, customer segmentation, and advanced payment options.

 

Why Integration Is Important for B2B Growth

 

Today, B2B buyers expect the same level of convenience and personalization from their suppliers that they experience with their personal shopping. However, many companies struggle with disconnected systems, where ERP data and ecommerce stores operate in isolation, leading to inefficiencies, inconsistent information, and missed sales opportunities. The Epicor Kinetic and BigCommerce integration bridges this gap by synchronizing vital data such as inventory levels, pricing, order status, and customer information across all platforms. This unified approach eliminates manual data entry, reduces errors, and provides real-time insights into business performance. The result? A streamlined workflow that improves order accuracy and accelerates fulfillment.

 

Key Benefits of the Epicor Kinetic and BigCommerce Integration

 

• • Real-Time Inventory and Pricing Updates. Accurate inventory management is critical for B2B buyers who often require large quantities. By integrating Epicor Kinetic with BigCommerce, companies can provide customers with up-to-date information on product availability and pricing directly in their store. This transparency prevents overselling and ensures buyers make informed purchasing decisions.

 

• • Improved Customer Experience. B2B customers value efficiency. Features like personalized pricing, tailored product catalogs, and rapid reordering capabilities are essential. BigCommerce’s sophisticated B2B capabilities, combined with Epicor’s extensive customer insights, enable businesses to deliver a seamless, personalized shopping experience.

 

• • Improved Operational Efficiency Synchronizing order processing workflows between Epicor Kinetic and BigCommerce reduces manual intervention. Automation speeds order fulfillment, reduces errors, and allows teams to focus on strategic growth initiatives instead of administrative tasks.

 

• Scalability and Flexibility Both platforms are designed to grow with your business. Whether expanding product lines, entering new markets, or scaling operations, the integrated solution provides the flexibility to adapt without disrupting existing processes.

 

Unified Platform Implementation

 

For organizations considering this integration, it is critical to work with technology partners that understand the Epicor and BigCommerce ecosystems. They can ensure seamless data synchronization, customize the store to specific B2B needs, and provide ongoing support to maximize return on investment (ROI). Additionally, investing in user training for both internal teams and clients ensures everyone benefits from the new system. Clear communication and a gradual implementation can ease the transition and encourage adoption.

 

Conclusion

 

The synergy between Epicor Kinetic and BigCommerce represents an unparalleled opportunity for B2B companies to improve their eCommerce. By combining the robustness of ERP with the flexibility of eCommerce, companies can deliver superior customer experiences, optimize internal operations, and drive sustainable growth. In today’s competitive market, leveraging these integrated technology platforms is not only advantageous but crucial to long-term success. Companies prepared to adopt this unified platform can generate new revenue streams, increase operational agility, and strengthen customer relationships, positioning themselves at the forefront of B2B eCommerce innovation.