Boost ROI by Automating Workflows with Epicor BigCommerce Integration

3 min read ● Silk Team

The ROI of Workflow Automation with the Epicor BigCommerce Integration

 

In today’s rapidly evolving digital economy, companies must continuously innovate to stay competitive. One innovation that has seen considerable success is workflow automation through the integration of enterprise resource planning (ERP) systems with e-commerce platforms. Specifically, the Epicor BigCommerce integration helps manufacturers and retailers streamline operations, reduce errors, and increase profitability, ultimately leading to a higher return on investment (ROI). In this blog post, we explore how workflow automation through the Epicor BigCommerce integration transforms business processes and delivers measurable ROI and operational excellence.

 

What is the Epicor BigCommerce integration?

 

Epicor BigCommerce is a cloud-based ERP platform for manufacturing and distribution companies. It provides reliable tools for managing inventory, manufacturing, finance, and supply chain processes. BigCommerce is a leading SaaS e-commerce platform, known for its ease of use, scalability, and marketplace integration. The integration of these two solutions enables a seamless data flow between the back-end ERP system and the front-end e-commerce store. This eliminates manual data entry, synchronizes inventory and pricing, and automates order fulfillment, laying the foundation for smarter workflow automation.

 

How automated workflows increase ROI

 

• • Greater efficiency and fewer manual errors
    Manual order processing and data entry can be time-consuming and error-prone. By automating workflows with the Epicor BigCommerce integration, online orders in BigCommerce are automatically synchronized with Epicor. This reduces human errors such as incorrect inventory counts, price discrepancies, or delivery delays.
    Lower error rates mean fewer costly order corrections, increased customer satisfaction, and less time spent on rework, so your team can focus on higher-value tasks.

 

• • Real-time inventory and pricing synchronization
    One of the biggest challenges in e-commerce is maintaining accurate inventory levels and pricing. Epicor BigCommerce’s integration with BigCommerce ensures real-time synchronization of stock availability and product pricing. This prevents overselling, backorders, or the need for manual inventory updates. Accurate information builds customer trust, reduces lost sales, and improves cash flow management, positively impacting your bottom line.

 

• • Faster order fulfillment
    Automation eliminates bottlenecks in the order-to-cash cycle. When a customer places an order on a BigCommerce store, Epicor BigCommerce automatically receives the order details. This enables faster invoicing, picking, packing, and shipping. Accelerated order fulfillment reduces delivery times, improves the customer experience, and increases return on investment.

 

• • Improved data-driven decision making
    With integrated systems, businesses gain comprehensive insights into sales trends, inventory movements, and financial metrics. Epicor BigCommerce’s analytical capabilities, combined with BigCommerce transaction data, enable smarter forecasting, marketing strategies, and inventory planning. More effective decision making leads to optimized inventory levels that reduce operating costs and minimize discounts, further increasing profitability.

 

• Scalability and future-proofing
  Businesses with growth goals benefit from workflow automation that supports growing transaction volumes without a corresponding increase in labor costs. The Epicor BigCommerce and BigCommerce integration is flexible and scalable, adapting to expanding product lines, multiple sales channels, and new markets. This scalability protects your technology investment while supporting business growth, a key factor for long-term ROI.

 

Humanizing Technology: What It Means for Your Team

 

While integrations and automation may seem technical, the real impact is the ability for your employees to be more strategic. Team members spend less time crunching spreadsheets and manually correcting data. Instead, they collaborate better, innovate, and provide better customer service. By automating workflows, you invest not only in software, but also in people and processes to build a strong and agile business.

 

Final Thoughts

 

The Epicor BigCommerce integration offers manufacturers and retailers an effective way to automate workflows and achieve significant ROI. From reducing errors to increasing efficiency, from improving customer satisfaction to scaling operations, the benefits are numerous. To realize these benefits, companies need a customized integration strategy aligned with their specific processes and goals. Partnering with experienced ERP and e-commerce consultants can ensure a seamless implementation that maximizes return on investment.

 

Investing in the Epicor BigCommerce integration is more than a technology upgrade: it’s a strategic step toward operational excellence and sustainable growth in the digital age.

 

Ready to discover how the Epicor BigCommerce integration can transform your workflows? Contact our experts today to learn more about customized solutions to maximize your company’s ROI.