Shopify Plus and Epicor ERP Integration for Enterprise Success

3 min read ● Silk Team

Shopify Plus and Epicor Big Commerce Integration: A Business Solutions Guide

 

In today’s rapidly changing digital economy, businesses need robust and scalable solutions that streamline operations, improve customer experience, and drive revenue growth. For many companies, integrating their ecommerce platform with their Enterprise Resource Planning (ERP) system is a crucial step toward operational efficiency. Two powerful solutions are often discussed in this context: Shopify Plus and Epicor Big Commerce. This guide explains why integrating Shopify Plus with Epicor Big Commerce is a game-changer for businesses and highlights the key benefits, challenges, and best practices for a seamless integration.

 

Understanding Shopify Plus and Epicor Big Commerce

 

Before we dive into the details of the integration, it’s important to understand what each platform has to offer:

 

• • Shopify Plus is a leading enterprise ecommerce platform designed for large merchants. It offers advanced customization, multi-channel commerce capabilities, and a robust infrastructure while maintaining Shopify’s signature ease of use. Shopify Plus empowers brands to create scalable, personalized shopping experiences that meet complex business challenges.

 

• • Epicor Big Commerce is a comprehensive Enterprise Resource Planning (ERP) system designed to connect core processes like finance, inventory, manufacturing, and supply chain management. Serving industries from manufacturing to distribution, Epicor offers deep operational insights and automation to increase efficiency.

 

While some companies also consider platforms like BigCommerce, Shopify Plus stands out for its flexibility, app ecosystem, and ability to support rapid growth and international expansion. When combined with Epicor Big Commerce, your online store is tightly connected to your back-end operations.

 

Why integrate Shopify Plus with Epicor Big Commerce?

 

Essentially, the integration eliminates data silos by synchronizing information between your online store and the ERP system. Here’s how it helps your business:

 

1. Real-Time Inventory Management

 

Epicor Big Commerce accurately processes inventory data, providing precise information on stock levels, warehouse locations, and reorder points. Syncing this data with Shopify Plus helps prevent overselling, reduce out-of-stocks, and improve customer satisfaction.

 

2. Streamlined Order Processing

 

Orders placed in Shopify Plus can be automatically transferred to Epicor Big Commerce, where they’re processed, fulfilled, and tracked without manual intervention. This speeds up order fulfillment and minimizes errors.

 

3. Financial Accuracy and Reporting

 

The Shopify Plus integration with Epicor Big Commerce automates the exchange of financial data, seamlessly integrating sales, tax, and payment information into your accounting modules. Accurate financial data leads to more accurate forecasting and compliance.

 

4. Improved Customer Experience

 

When your front-end and back-end processes work together, customers receive consistent information about product availability, shipping status, and returns. This builds trust and encourages repeat purchases.

 

Key Integration Considerations

 

• • Data Mapping: Determine how Shopify Plus data fields (e.g., orders, customers, products) will be mapped to Epicor Big Commerce data structures to ensure consistency.

 

• • Middleware Solutions: Middleware tools or Integration Platform as a Service (iPaaS) platforms often act as a bridge between Shopify Plus and Epicor Big Commerce, providing data conversion, scheduling, and error management.

 

• • Customization Needs: Business workflows can vary significantly. Ensure your integration supports custom workflows, such as complex pricing rules or unique order fulfillment models.

 

• • Security and Compliance: Protect sensitive company data with encrypted data transmission and meet compliance standards like GDPR or PCI DSS.

 

Get started with your integration

 

1. 1. Assess current systems: Document your existing Shopify Plus and Epicor Big Commerce configurations, including data flows and bottlenecks.

 

1. 1. Choose the right middleware: Choose a platform that supports both Shopify Plus and Epicor Big Commerce with enterprise-grade security.

 

1. 1. Collaborate with experts: Work with integration specialists or consultants familiar with both platforms to design and implement a seamless connection.

 

1. 1. Advanced testing: Run pilot integrations in a test environment to identify and resolve issues before deploying them live.

 

1. 1. Monitor and Optimize: Once integrated, you can continuously monitor system performance, automate updates, and improve data synchronization.

 

Conclusion

 

The integration of Shopify Plus with Epicor Big Commerce gives businesses a strategic advantage by connecting digital storefronts with core operations to improve visibility, control, and customer satisfaction. Integration may seem complex, but a carefully planned approach with the right tools and expertise can significantly improve efficiency and accelerate growth. Whether you’re scaling your ecommerce business or streamlining internal processes, the Shopify Plus and Epicor Big Commerce integration is a powerful solution that bridges the gap between commerce and Enterprise Resource Planning (ERP). By implementing this integrated enterprise solution, your business can stay ahead of the competition by delivering exceptional experiences and achieving operational excellence.