Real-Time Sync: Connect Your Shopify Store to Epicor ERP

3 min read ● Silk Team

In today’s ever-changing e-commerce landscape, seamless data integration is no longer a luxury, but a necessity. For Shopify store owners using ERP systems like Epicor Big Commerce, real-time data synchronization can revolutionize how they run their businesses. Whether you’re growing your business or looking to streamline your daily workflows, connecting your Shopify store to Epicor Big Commerce ensures accuracy, efficiency, and scalability. Let’s explore the fundamentals of real-time data synchronization, its importance, and how it can transform your e-commerce business.

Understanding Real-Time Data Sync Between Shopify and Epicor Big Commerce

Real-time data synchronization refers to the continuous updating and consistent exchange of data between two or more systems—in this case, your Shopify store and Epicor Big Commerce. When data is synchronized in real time, changes made on one platform are immediately reflected on the other. This includes inventory levels, order information, customer data, pricing updates, and more. Epicor Big Commerce is a leading enterprise resource planning software designed to streamline complex business processes such as inventory control, order management, financial management, and manufacturing operations. Integrating Shopify, a popular e-commerce platform, with Epicor Big Commerce gives retailers a unified view of their operations, reducing manual data entry and minimizing errors.

Why real-time synchronization is important for your Shopify store

• Improved inventory accuracy: One of the biggest challenges Shopify merchants face is overstocked inventory, resulting from delayed updates between sales channels and ERP systems. Real-time synchronization ensures that your Epicor Big Commerce always reflects Shopify’s actual inventory levels, preventing costly overproduction or stockouts that degrade the customer experience.
• Faster Order Processing: As soon as a customer places an order on Shopify, it immediately appears in Epicor Big Commerce, ready to be processed. This eliminates the need to manually transfer orders, reducing processing times and improving operational efficiency.
• Consistent Customer Data Management: Customer information, order history, and payment details are synchronized between Shopify and Epicor Big Commerce, allowing your team to provide personalized service and maintain accurate records for marketing and sales analysis.
• Centralized Financial Reporting: Synchronizing sales and financial data allows finance teams to access comprehensive reports without having to switch between platforms. This promotes better budget management, forecasting, and compliance.

How Epicor Big Commerce and Shopify Connect

While Shopify is a major player in e-commerce, Epicor Big Commerce also integrates seamlessly with other platforms like BigCommerce, giving businesses flexibility in choosing the most suitable online store. Epicor Big Commerce‘s robust connectors and APIs ensure a seamless flow of data, whether you use Shopify, BigCommerce, or a combination of platforms.

BigCommerce, like Shopify, is another widely used e-commerce platform that supports both B2B and B2C operations with extensive customization options. The fundamentals of real-time data synchronization remain the same: accurate and instant updates between your ERP and your online store.

Introduction to Real-Time Sync: Best Practices

• Choose the Right Integration Tool: Whether you use middleware, custom APIs, or third-party connectors, make sure your solution supports two-way data synchronization between Shopify and Epicor Big Commerce.
• Map Data Fields Correctly: Inventory SKUs, order statuses, price levels, and customer fields should be fully aligned between systems to avoid discrepancies.
• Thorough Testing: Before going live, test data accuracy and sync speed to avoid disruptions.
• Continuous Monitoring: Use dashboards and alerts to monitor the health of your integration and detect issues before they affect your customers.

Conclusion

Real-Time Data Synchronization Connecting your Shopify store to Epicor Big Commerce is a game-changer for operational efficiency and customer satisfaction. By automating the flow of critical data, from inventory updates to order management, you free up your team to focus on strategic growth rather than manual administrative tasks. Whether you’re scaling your business or striving for competitive excellence, investing in a robust, real-time Epicor Big Commerce-Shopify integration enables smarter, faster, and more connected commerce. To optimize the operation of your Shopify store with Epicor Big Commerce, prioritize real-time synchronization: it’s the key to modern, efficient, and customer-centric retail.