Epicor Eclipse: Prepare for a Seamless ERP to Ecommerce Integration

3 min read ● Silk Team

Do you want to improve the efficiency and effectiveness of your eCommerce operations? Look no further—integrate your enterprise resource planning (ERP) system with your eCommerce platform, specifically Epicor Eclipse.

This powerful combination enables seamless data flow and real-time information exchange, which leads to increased productivity, improved accuracy, and greater customer satisfaction.

However, before diving into the integration process, it’s critical to follow a well-thought-out checklist to ensure a smooth and successful implementation.

Let’s look at the key points to consider before connecting Epicor Eclipse with your eCommerce platform.

1. Define Your Goals and Objectives

Before starting the integration, clearly define your goals and long-term objectives.

Understanding your purpose will help you:

• Determine specific integration requirements
• Set measurable outcomes
• Make better technical and strategic decisions

Ask yourself: What do I want to achieve with this integration? How will it benefit my business in the long run?

2. Assess Your Current IT Infrastructure

Evaluate whether your current IT setup can support an Epicor Eclipse integration. Consider:

• Whether your hardware and software are up to date
• The compatibility of your systems with Epicor Eclipse
• Availability of internal resources and network bandwidth for the integration process

Ensuring your infrastructure is robust from the start will prevent delays and technical issues later on.

3. Understand Your Data

Data is at the heart of any integration.

Before connecting Epicor Eclipse to your eCommerce platform:

• Identify what data needs to be transferred (e.g., customer info, orders, inventory)
• Understand how this data is structured and used in each system
• Prepare a data mapping strategy to maintain data accuracy and consistency

This step is essential for building a reliable integration that supports business-critical workflows.

4. Plan for Code Customization and Integration

Every business has unique processes—and your integration should reflect that.

Be prepared to:

• Customize workflows or interfaces as needed
• Allocate developer resources for API usage, middleware configuration, or front-end adjustments
• Test custom features to ensure smooth operation between Epicor Eclipse and your eCommerce platform

Proper planning here ensures the system functions exactly how your team needs it to.

5. Consider Security and Backup Plans

Integrating systems means sensitive data—like customer info and payment details—will be transferred between platforms. That’s why:

• Security protocols (encryption, access control, firewalls) must be enforced
• Backup solutions should be in place in case of outages or data loss
• Compliance with industry standards (e.g., GDPR, PCI DSS) is essential

Never compromise on security when syncing two core business systems.

Final Thoughts

By following this Epicor Eclipse integration checklist, you can lay a strong foundation for a successful ERP and eCommerce sync. Take the time to do your due diligence, and don’t hesitate to consult with integration specialists if needed.

With the right preparation, you’ll elevate your eCommerce operations, reduce overhead, and deliver a more seamless experience to your customers.

Ready to take the next step? Start planning your Epicor Eclipse integration today and transform how your business operates online.