Real-Time ERP to eCommerce Integration: When It Matters—and When It Doesn’t 3 min read ● Silk Team A great deal of emphasis is placed on real-time integration as the ultimate goal for an ERP-to-eCommerce architecture. If data is not updated in real time, it is often assumed that the data is out of date, risky, [...]
ERP to eCommerce Integration in B2B: The ROI-Driven Business Case Manufacturers Need 3 min read ● Silk Team In B2B commerce, the success of eCommerce is based on far more than traffic and conversion rates. It depends on operational efficiency, margin protection, and the ability to scale digital sales. At that point, ERP-to-eCommerce integration stops [...]
ERP vs eCommerce Systems: Why Integration Is the Difference Between Growth and Chaos 3 min read ● Silk Team ERP and eCommerce systems are essential for modern manufacturing companies to successfully sell products digitally. However, since neither of the systems was built to function on its own, there is an immense amount of friction that [...]
Why ERP–eCommerce Integrations Break Down (and How Manufacturers Can Get Them Right) 3 min read ● Silk Team ERP-to-Ecommerce integration is normally seen as a tech project. The truth is that most of the failures that occur have nothing to do with the tech and everything to do with the strategy, who owns the project, [...]
ERP to eCommerce Integration for Manufacturers: Strategy, Challenges, and Best Practices 3 min read ● Silk Team When manufacturers move their business into digital sales they soon come to find a harsh reality; that an eCommerce storefront is no stronger than the systems behind it. Without a properly integrated ERP to eCommerce system, online orders [...]
How Manufacturers and Distributors Can Start Small With RAG Before Scaling AI Adoption 3 min read ● Silk Team Many manufacturers and distributors see the potential of AI—but are hesitant to roll it out across their entire organization. In most cases, this hesitation is not a lack of vision, but a concern about risk. Organizations [...]
How RAG-Powered AI Improves Knowledge Access for Channel Partners and Distributors 3 min read ● Silk Team The ability to provide timely, correct information regarding products, pricing, availability, configuration, and policies to channel partners, independent representatives, and distributors is an ongoing challenge. However, these groups do not typically have access to company resources (i.e., internal [...]
How Global Manufacturers Use LLMs and RAG to Scale Multi-Language Technical Content 3 min read ● Silk Team Global manufacturers have an unusual documentation problem: technical content has to be precise, regulatory compliant, and translatable into many languages and regions. Frequently, this means delivering product manuals, safety guidelines, maintenance instructions, and training materials in multiple [...]
How Distributors Use RAG to Build Trustworthy, Accurate AI Answers for Sales Teams 3 min read ● Silk Team Distributors today are expected to respond at incredible speeds – responding to customer inquiries about their products, availability, prices and possible alternatives immediately. Speed is a promise made by AI; however, many distributor teams do not [...]
How Manufacturers Preserve Institutional Knowledge With LLMs and RAG as Teams Evolve 3 min read ● Silk Team Companies face a growing and serious risk: the loss of institutional knowledge. Experienced engineers, operators and technicians have spent years building knowledge; this knowledge has left with them as they retire or leave. Although many companies have [...]
