2 minute read Enhancing Efficiency: The Advantages of Automated Reordering Systems for B2B Buyers Automated reorder systems are an effective way to manage and expedite both routine and non-routine purchases for frequent B2B buyers. With an automated system, buyers can reduce operating costs and increase efficiency. Automated reordering makes it easy for shoppers to keep [...]
3 minute read Self-Service Portals: A Strategic Advantage for B2B Businesses Business to business (B2B) companies are increasingly using self-service portals to better manage their customer relationships. Self-service portals allow customers to quickly access information, track orders, make payments and access customer service without having to wait for a representative to call or physically visit [...]
3 minute read Elevating B2B Buyer Experience through Personalized Product Catalogs Enhance the shopping experience for B2B buyers with personalized product catalogs. Business-to-business (B2B) buyers face many decisions and need information to make the best decisions. Individual product catalogs not only provide customers with all the information they need, but also enhance their overall shopping [...]
2 minute read Transforming B2B Commerce: The Role of Multi-User Accounts In recent years, companies have used multi-user accounts for B2B commerce to increase interactions and improve the customer experience. This has become especially important for companies trading with other companies as it allows for a streamlined buying process and often greater discounts. Many companies [...]
3 minute read Different Types of Custom Pricing Strategies for B2B Businesses Individual pricing models for B2B customers are becoming more popular as companies adapt to market changes. An individual pricing model for frequent B2B customers can help companies offer better services while developing a more profitable business model. Numerous types of individual pricing models [...]
3 minute read The Art of Tailoring B2B User Experience with ECC With the growing need of organizations to make logistics operations secure, reliable and efficient, Epicor Commerce Connect (ECC) is becoming more and more popular. ECC is a full-service solution that provides customers with a comprehensive suite of eCommerce solutions, supply chain visibility, and [...]
2 minute read Mastering B2B Customer Segmentation with ECC: A Comprehensive Guide Business-to-business (B2B) customers are typically large organizations that buy goods and services from other companies to run their own business. This means that they need solutions tailored to their specific needs. While there are several powerful B2B customer segmentation methods available, Epicor Commerce [...]
3 minute read Navigating B2B Order Management: A Look at ECC Order management with Epicor Commerce Connect (ECC) for business-to-business (B2B) customers is one of the most critical processes for any website or eCommerce business. The process needs to be streamlined and efficient to provide a better customer experience and ensure on-time delivery of products. [...]
3 minute read Enhancing B2B Operations: ECC's Reporting and Analytical Tools Epicor Commerce Connect (ECC) is a software solution designed to provide an easy-to-use and efficient way to collect, manage, and access all of your business-to-business (B2B) customer data. ECC's reporting and analytics tools allow companies to gain insight into their customer data and use [...]
3 minute read Incorporating ECC for an Efficient B2B Customer Self-Service Framework Business-to-business (B2B) customer self-service technology is growing in popularity as organizations seek to improve customer engagement and streamline operations. Epicor Commerce Connect (ECC) is a platform that enables organizations to provide self-service capabilities to their customers, from pricing and ordering to payments and [...]
