How Companies Boost Efficiency with Epicor & BigCommerce Integration

3 min read ● Silk Team

How Companies Boosted Efficiency with the Epicor Big Commerce Integration

 

In today’s fast-paced digital marketplace, companies are constantly seeking innovative solutions to streamline operations, enhance customer experience, and increase overall efficiency. Epicor Big Commerce are two powerful platforms that have become game-changers for many companies. When effectively integrated, these systems provide seamless workflows, greater data accuracy, and improved operational efficiency. In this article, we’ll explore how companies have successfully boosted efficiency with the Epicor Big Commerce integration.

 

Introduction to Epicor Big Commerce

 

Epicor Big Commerce is a comprehensive Enterprise Resource Planning (ERP) system designed to help mid-sized and large enterprises manage their core business processes, from manufacturing and supply chain management to finance and customer relationships. Known for its flexibility and industry-specific solutions, Epicor Big Commerce allows companies to monitor their operations in real-time, enabling them to make more informed decisions. On the other hand, BigCommerce is a leading ecommerce platform that allows businesses to build scalable and customizable online stores. With an easy-to-use interface and powerful features, BigCommerce supports multi-channel selling, streamlined order management, and comprehensive marketing tools, making it an excellent choice for businesses looking to expand their online presence.

 

Challenges Before Integration

 

• Data Silos and Manual Entry: Inventory, order, and customer data was often stored in separate systems, resulting in data inconsistencies and duplication of effort.
• Inefficient Order Processing: Manual order entry and reconciliation caused delays, errors, and impacted customer satisfaction.
• Inventory Inaccuracies: Without real-time synchronization, inventory levels were often inaccurate, resulting in oversells or stockouts.
• Limited Visibility: A lack of unified data made it difficult for teams to access consolidated reports, hindering strategic planning.

 

To address these challenges, To address these challenges, companies were looking for ways to improve operational efficiency and agility.

 

Benefits of Integrating Epicor Big Commerce with BigCommerce

 

The Epicor Big Commerce and BigCommerce integration creates a seamless flow of information between internal processes and sales channels. Here are some specific ways this integration improves efficiency:

 

1. Real-Time Inventory Synchronization

 

With the Epicor Big Commerce and BigCommerce integration, inventory levels are automatically updated in real time across all sales channels. This prevents overselling and stock outs, improves customer satisfaction, and reduces the need for manual inventory reconciliation. For retailers managing multiple warehouses or point of sale locations, this visibility is critical to maintaining accurate inventory levels.

 

2. Automated Order Management

 

The integration automatically transfers customer orders from BigCommerce to Epicor Big Commerce. This eliminates manual data entry, reduces human error, and speeds order processing. Businesses can process orders faster, improve accuracy, and reduce delivery times.

 

3. Streamlined Financial Processes

 

Sales data imported from BigCommerce automatically syncs with Epicor Big Commerce’s financial modules. This automation simplifies invoicing, accounting, and reporting by eliminating duplicate data entry. Businesses can close accounts faster and make more informed financial decisions with real-time analytics.

 

4. Unified Customer Data

 

A synced system means consolidated customer profiles, order history, and preferences. Marketing, sales, and service teams have access to a 360-degree view of customer data, enabling personalized marketing campaigns and enhanced customer service.

 

5. Scalability and Growth Support

 

Seamless integration helps businesses grow and reduce operational bottlenecks. Businesses can add new product lines, enter new markets, and handle increased sales volumes without worrying about internal challenges.

 

Real Success Stories

 

Many companies in manufacturing, distribution, and retail have realized significant efficiency gains after implementing the Epicor Big Commerce and BigCommerce integration. For example, an industrial parts distributor reduced order fulfillment times by 60%, improved inventory accuracy by 95%, and gained valuable insights into shopping trends. Another retailer quickly expanded its online presence while maintaining exceptional operational control thanks to the integration.

 

Conclusion

 

The Epicor Big Commerce and BigCommerce integration is transforming how companies manage their end-to-end business processes. By automating workflows, ensuring data accuracy, and achieving complete visibility, businesses are better prepared to meet the demands of modern ecommerce and supply chain dynamics. For companies looking to improve efficiency, reduce costs, and enhance the customer experience, investing in a robust Epicor Big Commerce and BigCommerce integration is a strategic move that delivers tangible results. Going forward, this integration will continue to play a critical role in driving operational excellence and sustainable growth in the digital economy. By understanding the synergies between Epicor Big Commerce and BigCommerce, businesses can realize their full potential and remain leaders in today’s competitive marketplace.