Fix Shopify Fulfillment Issues with Epicor ERP Integration

3 min read ● Silk Team

Solve your Shopify order fulfillment challenges by connecting to Epicor ERP

In today’s fast-paced e-commerce world, ensuring smooth order fulfillment is crucial to keeping customers happy and growing your business. If you run a Shopify store, you’ve likely encountered common challenges like inventory discrepancies, shipping delays, and manual order processing. These issues not only slow down your business but can also damage your brand’s reputation. Fortunately, integrating your Shopify store with Epicor ERP using a reliable connection can transform your order fulfillment process, increasing its efficiency, accuracy, and scalability.

Understanding Shopify order fulfillment challenges

Shopify is a powerful platform that allows merchants to easily create and manage online stores. However, when it comes to inventory management, processing high volumes of orders, and managing logistics, Shopify’s capabilities alone can prove insufficient, especially as your business grows.

• Inventory discrepancies: Selling across multiple channels can lead to overpricing if inventory isn’t updated in real time.
• Manual order management: Without automation, order processing becomes time-consuming and error-prone.
• Shipping delays: Inefficient workflows can increase delivery times, negatively impacting customer satisfaction.

To solve these problems, you need a powerful back-end system designed to efficiently synchronize your operations.

Meet Epicor ERP: The foundation for efficient order fulfillment

Epicor ERP is the enterprise resource planning solution trusted by manufacturers, distributors, and retailers for its comprehensive supply chain and inventory management capabilities. By integrating Epicor ERP with your Shopify store, you can automate key aspects of your order fulfillment process, ensuring accurate data flow and improved operational visibility.

What does connecting Epicor ERP to your Shopify store look like?

The connection between Shopify and Epicor ERP includes synchronizing key data points like orders, inventory levels, customer data, and shipping information. This two-way integration means:

• Real-time inventory updates: When a product is purchased in Shopify, Epicor ERP immediately updates inventory levels, helping prevent overselling.
• Automated order processing: Orders created in Shopify are automatically imported into Epicor ERP, where you can quickly manage fulfillment and shipping processes.
• Accurate data synchronization: Product information, pricing, and customer data are managed consistently between both platforms, reducing errors.

Furthermore, many companies using the Epicor Big Commerce integration demonstrate how the ERP-eCommerce connection streamlines operations, further demonstrating the benefits for Shopify merchants as well.

Benefits of connecting Shopify to Epicor ERP

• Greater accuracy and efficiency: Automation reduces human error, speeding up order processing and shipping.
• Better Customer Experience: Faster order fulfillment and real-time updates provide transparency, increasing customer trust and loyalty.
• Better Inventory Control: Data centralization prevents out-of-stocks and supports smarter purchasing decisions.
• Scalability: As order volume increases, integration ensures your back-end systems can handle the increased load without additional effort.

Getting Started

• Assess Your Current Systems: Understand your Shopify operations and Epicor ERP configuration to identify integration touchpoints.
• Choose the Right Integration Solution: Options include custom API connections and third-party middleware platforms. Look for solutions that specialize in Shopify-Epicor ERP synchronization.
• Collaborate with Experts: Work with experienced developers or consultants familiar with Shopify and Epicor ERP to design an integration tailored to your unique needs.
• Test and Optimize: Before launch, thoroughly test your data flow and synchronization processes to ensure accuracy and reliability.

Summary

Troubleshooting your Shopify order fulfillment isn’t just about solving problems; it’s also about future-proofing your business. By leveraging Epicor ERP integration capabilities, you provide your business with real-time accuracy, operational efficiency, and scalability that support sustainable growth.

If you want to streamline order fulfillment and improve the performance of your Shopify store, exploring the Epicor ERP integration is an essential first step. Automate, reduce manual work, and deliver exceptional customer experiences that build loyalty.

Leverage the synergies between Shopify and Epicor Big Commerce today and transform your order fulfillment from a bottleneck into a competitive advantage.