Epicor Kinetic and BigCommerce: Speed Up Quote-to-Cash Cycle

3 min read ● Silk Team

Epicor Kinetic + BigCommerce: Accelerating Quote-to-Cash Cycles

In today’s ever-evolving digital economy, businesses must streamline operations to stay competitive. A key aspect of operational efficiency is optimizing the Quote-to-Cash cycle—the entire process from quote generation to payment. A lengthy Quote-to-Cash cycle can delay revenue recognition, impact cash flow, and negatively impact customer satisfaction. Fortunately, the powerful integration of Epicor Big Commerce offers an innovative solution to accelerate this crucial business process.

Understanding the Quote-to-Cash Cycle

The Quote-to-Cash cycle comprises several phases: generating accurate quotes, entering and fulfilling orders, invoicing, and collecting payments. Delays or bottlenecks in these phases can result in lost sales, increased costs, and customer dissatisfaction. Companies with complex product configurations, pricing models, and multi-channel sales often struggle with manual or disconnected systems.

Meet Epicor Kinetic: ERP Built for Modern Manufacturers

Epicor Kinetic is a modern Enterprise Resource Planning (ERP) solution designed specifically for manufacturers and distributors. It offers robust modules for financial management, supply chain, production planning, and customer relationship management. Epicor Kinetic stands out for its intuitive interface, combined with deep industry expertise, which helps organizations reduce complexity and increase operational visibility.

With Epicor Big Commerce, companies can automate and streamline production and order fulfillment processes, ensuring that orders generated from quotes flow seamlessly through the system without manual intervention. This automation is essential for reducing errors, speeding up order processing, and improving customer service.

BigCommerce: Driving eCommerce Excellence

BigCommerce is a leading ecommerce platform known for its scalability, ease of use, and advanced features. It enables businesses to quickly create online stores, manage product catalogs, and offer seamless shopping experiences across devices. BigCommerce’s open architecture and comprehensive APIs enable seamless integrations with ERP systems like Epicor Kinetic. This connectivity ensures that product data, inventory levels, pricing, and order information are synchronized across sales channels and back-end operations. Accelerate the quote-to-cash process with the Epicor Big Commerce integration. When Epicor Kinetic and BigCommerce work together, businesses benefit from a streamlined end-to-end process, from generating customer quotes on ecommerce sites to finalizing orders and managing payments. Here’s how this integration accelerates quote-to-cash cycles:

• Real-time data synchronization: The integration ensures that product information, pricing, and inventory levels are updated in real time on your BigCommerce store, reducing the risk of quote inaccuracies.
• Automatic order processing: When a customer places an order through BigCommerce, the information is automatically passed to Epicor Kinetic for processing, eliminating manual data entry and potential delays.
• Improved pricing and configuration: Epicor Kinetic’s advanced product pricing and configuration capabilities ensure accurate quotes that comply with manufacturing constraints, reducing review and approval times.
• Accelerated invoicing and collections: With integrated financial management, invoices are generated quickly and payment processes are tracked efficiently, reducing collection times.
• Improved Customer Experience: Faster quote-to-collection cycles translate to faster deliveries, quicker communication, and increased satisfaction, driving customer loyalty and retention.

Business Benefits of Epicor Kinetic + BigCommerce

• Increased Operational Efficiency: Automation reduces manual work, freeing staff to focus on higher-value tasks.
• Revenue Growth: Faster order fulfillment and payment cycles improve cash flow and profitability.
• Scalability: The combined solution supports growth with minimal disruption.
• Data Accuracy: Synchronized systems reduce errors and increase confidence in business data.
• Competitive Advantage: Providing a seamless shopping experience helps businesses stand out.

Conclusion

For manufacturers and distributors looking to modernize their operations, integrating Epicor Kinetic with BigCommerce represents an exciting opportunity to accelerate the quote-to-cash cycle. By aligning back-end ERP functionality with a leading e-commerce platform, companies can reduce friction, improve customer satisfaction, and foster sustainable growth. Adopting this integration isn’t just about adopting a technology strategy; it’s about transforming your business to thrive in the digital age.