Epicor ERP Integration for Streamlined BigCommerce Inventory Management

3 min read ● Silk Team

How Epicor ERP Integration Simplifies Inventory and Order Management in BigCommerce

In today’s ever-changing e-commerce landscape, efficient and accurate inventory and order management can make or break a business. For merchants using BigCommerce, one of the leading e-commerce platforms, integration with a powerful enterprise resource planning (ERP) software like Epicor can be crucial. Integrating Epicor ERP with BigCommerce enables businesses to streamline inventory and order management, ensuring smooth operations, higher customer satisfaction, and greater profitability. In this article, we explain how this integration works and why it’s important for businesses looking to optimize their e-commerce operations.

Understanding Epicor ERP and BigCommerce

Before discussing the benefits of integration, it’s important to understand what Epicor ERP and BigCommerce are. Epicor ERP is a comprehensive enterprise resource planning solution for managing various business processes, including inventory management, supply chain, manufacturing, and finance. BigCommerce, on the other hand, is a powerful SaaS e-commerce platform that enables merchants to easily create online stores and offers scalability, flexibility, and a rich feature set. By integrating Epicor ERP with BigCommerce, companies link their front-end sales system with back-end processes, creating a unified workflow that significantly reduces manual work and errors. Seamless inventory management: One of the biggest challenges in e-commerce is inventory management. Excess inventory blocks cash flow, while stockouts lead to lost sales and dissatisfied customers. Epicor ERP integration with BigCommerce addresses these challenges through real-time inventory synchronization. Every time a product is sold through BigCommerce, the order information is immediately updated in Epicor ERP. Inventory quantities are automatically adjusted and reflect accurate on-hand levels across all sales channels. This real-time inventory visibility prevents overselling and inventory discrepancies and ensures that customers have accurate information about product availability. In addition, Epicor’s advanced forecasting and demand planning tools help companies maintain optimal inventory levels, reduce carrying costs, and increase sales.

Efficient Order Management

Order management is another area that greatly benefits from Epicor ERP integration. Manually managing orders across multiple systems can lead to data entry errors, delays in order fulfillment, and a negative customer experience.

With the integration of Epicor ERP and BigCommerce, order data automatically flows from the online store into the ERP. This automation eliminates manual rekeying, speeds up order fulfillment, and reduces errors. The ERP manages everything from order validation to picking, packing, and shipping, enabling faster turnaround times. In addition, customers receive timely updates on the status of their orders, including shipment tracking, increasing transparency and trust. For companies that manage returns and exchanges, ERP integration streamlines these processes by updating inventory levels and financial records accordingly.

Benefits beyond Inventory and Orders

• Financial accuracy: Orders processed through Epicor ensure accurate accounting, invoicing, and payment tracking.
• Improved customer experience: Real-time data reduces delays and errors, leading to higher customer satisfaction and loyalty.
• Scalability: Automated workflows free up resources, allowing companies to scale their operations without a proportional increase in headcount or costs.
• Better reporting and analytics: Combine BigCommerce sales data with Epicor operational data to gain detailed insights and make more informed business decisions.

Getting Started with Epicor ERP Integration with BigCommerce

Companies looking to integrate Epicor ERP with their BigCommerce store should consider working with experienced implementation partners. These experts can customize the integration to the company’s specific requirements, ensuring smooth data flow and system compatibility. Furthermore, analyzing current workflows and pain points helps identify integration optimization opportunities. Training employees on new processes and maintaining ongoing system support maximizes long-term benefits. Bottom line: Integrating Epicor ERP with BigCommerce transforms the way companies manage inventory and orders, transforming manual and error-prone tasks into efficient, automated processes. This seamless integration not only improves operational accuracy and speed but also lays the foundation for a better customer experience and sustainable growth. For BigCommerce merchants looking to improve back-end efficiency and scale intelligently, integrating Epicor ERP is an investment with a significant return on investment. If you’re ready to streamline your e-commerce operations and seize new growth opportunities, integrating Epicor ERP with BigCommerce could be the strategic solution for your business.