Eliminate Data Silos with Epicor BigCommerce Integration
3 min read ● Silk Team
How to Eliminate Data Silos with the Epicor Big Commerce ERP and BigCommerce Integration
In today’s rapidly changing digital economy, businesses face an increasing challenge: effectively managing massive amounts of data. Data silos—isolated silos of information spread across departments or platforms—can hinder growth, reduce operational efficiency, and make it difficult to access critical information. For companies using Epicor Big Commerce ERP and BigCommerce, integrating these powerful systems is a strategic step toward eliminating silos and streamlining business processes.
In this article, we’ll explore how the Epicor Big Commerce ERP and BigCommerce integration can eliminate data silos, improve visibility, and enable more informed decision-making.
What are data silos and why are they problematic?
Data silos occur when information is stored independently across software platforms, departments, or teams, making it difficult to share or access critical data in its entirety. This fragmentation often results in:
- Data inconsistency across systems;
- Duplicate or inaccurate records;
- Delayed reporting and decision-making;
- Reduced operational efficiency;
- Poor customer service due to a lack of real-time data.
Breaking down data silos is critical for businesses seeking to gain agility and competitive advantage.
Epicor Big Commerce ERP and BigCommerce: A Strong Partnership
Epicor Big Commerce ERP is a robust Enterprise Resource Planning (ERP) system designed to automate and manage core business functions such as manufacturing, supply chain, finance, and inventory management. It offers comprehensive data management capabilities that help unify operations across disparate departments.
BigCommerce, on the other hand, is a leading ecommerce platform known for its scalability and easy-to-use tools that help businesses create a seamless online shopping experience. BigCommerce centralizes customer orders, product catalogs, and marketing campaigns, but typically operates as a separate system from your ERP solutions. The Epicor Big Commerce ERP BigCommerce integration enables the free flow of critical business data between your internal ERP system and your external ecommerce platform.
How the Integration Eliminates Data Silos
1. Unified Customer Data
When you integrate Epicor Big Commerce ERP and BigCommerce, customer data such as contact information, order history, and payment information is automatically synchronized. This unification gives your sales, customer service, and marketing teams consistent data at their fingertips, improving personalization and customer satisfaction.
2. Real-Time Inventory Management
Inventory visibility is essential to ecommerce success. The integration brings real-time inventory updates from Epicor Big Commerce ERP to BigCommerce, preventing oversells and out-of-stocks. This reduces manual reconciliation, eliminates errors, and improves order processing speed.
3. Streamlined Order Processing
Orders placed through BigCommerce are automatically entered into Epicor Big Commerce ERP, triggering order fulfillment, invoicing, and shipping processes without manual intervention. Order management automation minimizes delays and errors and accelerates the entire sales cycle.
4. Accurate Financial Reporting
Cross-platform synchronization consolidates sales, expense, and revenue data within Epicor Big Commerce ERP’s financial modules. This provides finance teams with the timely and accurate reporting they need for budgeting, forecasting, and compliance.
5. Enhanced Data Access
Instead of switching platforms or using spreadsheets, employees have access to a centralized data repository. This transparency facilitates effective, data-driven collaboration across departments.
Best Practices for Successful Integration
- Choose the Right Integration Tool: Several middleware and API connectors specialize in synchronizing Epicor Big Commerce ERP with BigCommerce. Ensure your integration solution supports real-time data flow, scalability, and error handling.
- Map data fields carefully: Define how customer records, SKU information, prices, and order statuses relate across systems to prevent inconsistencies.
- Test thoroughly before launch: Simulate different business scenarios to identify gaps or synchronization delays.
- Train teams on the new workflow: Teach teams how integrated data improves their work and how to solve common issues.
Conclusion
Breaking down data silos is no longer an option—it’s a business imperative. Epicor Big Commerce ERP’s BigCommerce integration empowers businesses to ensure seamless data flow, reduce manual processes, and make smarter, faster decisions. The result is not only greater operational efficiency, but a stronger, more responsive business ready to thrive in today’s highly competitive ecommerce landscape.
An investment in the Epicor Big Commerce BigCommerce integration is an investment in a future where data works for you, not against you. Take the next step today to break down silos and empower your business with unified, actionable insights.