SAP BigCommerce Integration Guide: Connecting ERP with Modern eCommerce

3 min read ● Silk Team

SAP Shopify Integration: Connecting Your Storefront and ERP System

SAP Shopify integration is used by businesses that rely on SAP as their ERP system and Shopify as their e-commerce platform. The integration allows front-end sales and back-end operations to communicate and function together. Instead of manually transferring data between systems, changes made in one system automatically update the other — including orders, inventory, customer records, and financial data.

Let’s examine what SAP Shopify integration is, how it works, and how it supports operational growth.

What is SAP Shopify Integration?

SAP Shopify integration connects a Shopify store to a company’s SAP ERP system, enabling real-time (or near real-time) data exchange.

• Shopify manages the company’s online storefront.
• SAP ERP manages accounting, inventory, procurement, and logistics.
• Integration enables both systems to operate together seamlessly.

Without integration, businesses typically must:

• Manually upload CSV files into the ERP system.
• Enter information separately into both systems.
• Delay inventory updates between platforms.
• Perform error-prone reconciliation processes.

Integration eliminates these inefficiencies and establishes a single source of truth.

What Data Gets Synced?

Orders

• Customer places an order in Shopify.
• A sales order is automatically created in SAP.
• Fulfillment and invoicing workflows are triggered.

This accelerates processing and removes manual order entry.

Inventory

• Inventory updates in SAP sync to Shopify.
• Real-time stock tracking prevents overselling.
• Availability reflects accurately across warehouses.

This is essential for multi-channel sellers.

Customer Information

• Bill-to and ship-to information transfers to SAP.
• Purchase history is centralized.
• Tax details sync correctly.

This ensures proper accounting and CRM visibility.

Financial Data

• Revenue, tax, discounts, and payments flow into SAP.
• Reconciliation processes are automated.
• Financial reporting accuracy improves.

How Does SAP Shopify Integration Work?

1. Middleware Platforms

Middleware tools act as a bridge between Shopify and SAP. They:

• Map data fields between systems.
• Automate workflows.
• Monitor and track integration errors.

This is one of the most common and scalable approaches.

2. Custom APIs

Custom integrations use Shopify APIs and SAP APIs/BAPIs to create tailored workflows.

• Offers maximum flexibility.
• Requires technical expertise and ongoing maintenance.

3. iPaaS Solutions

iPaaS platforms provide:

• Pre-built connectors.
• Low-code configuration capabilities.
• Faster deployment timelines.

These are ideal for growing companies seeking rapid scalability.

Benefits of SAP Shopify Integration

• Reduces manual errors from duplicate data entry.
• Provides real-time inventory accuracy.
• Accelerates order fulfillment.
• Improves financial reporting accuracy.
• Enhances customer satisfaction.

As order volume increases, manual processes become unsustainable. Integration ensures operational systems scale alongside front-end growth.

Challenges to Consider

• Complex data mapping between systems.
• Legacy SAP systems with limited API capabilities.
• Customization conflicts within Shopify.
• Extensive testing and validation requirements.

Working with experienced integration specialists reduces risk and accelerates successful deployment.

Who Needs SAP Shopify Integration?

• Mid-size to large-scale e-commerce brands.
• B2B or hybrid B2C/B2B sellers.
• Businesses operating multiple warehouses.
• Companies planning international expansion.

Any organization manually transferring order or inventory data should consider integration a strategic necessity rather than a convenience.

Conclusion

SAP Shopify integration connects the customer-facing storefront with the operational backbone of the business. It eliminates silos, reduces errors, and provides real-time operational insight.

For growing e-commerce companies, integration is more than automation — it creates a scalable, data-driven foundation for long-term success.

If your Shopify store is expanding rapidly and SAP manages your operations, integrating the two systems may be one of the most impactful investments you can make for sustained efficiency and productivity.