Acumatica and BigCommerce Integration: Powering Scalable B2B & B2C Commerce

3 min read ● Silk Team

The current retail market demands much more than simply a storefront and a computerized accounting system to be successful. Today’s business to consumer (B2C) buyers are looking for self service portals, tiered pricing, and flexible payment options when making purchases. Business to business (B2B) consumers also expect self-service portals, contract pricing, and flexible payment options to make their purchasing experience easier and faster.

By utilizing Acumatica in conjunction with BigCommerce, businesses will have a strong and modern commerce platform that will allow them to offer both B2B and B2C buying options to their customers through one seamless system.

Below are some of the reasons why this pairing of software is ideal for your business needs.

Why is Acumatica + BigCommerce a Good Choice?

Acumatica provides many robust back office functions including:

• Financial Management
• Inventory Control/Warehouse Management
• Order Processing
• Customer Account Management
• Advanced Pricing/Contract Logic

BigCommerce provides:

• Flexible Store Front Management
• Built-in B2B Functionality
• Multi-Store Front Support
• API Capability
• Headless Commerce Readiness

When combined together these two software products create a single, comprehensive system that allows eCommerce to generate sales and Acumatica to manage your company’s day-to-day operations.

Instant Inventory and Order Fulfillment Automation

Another key feature of combining Acumatica and BigCommerce is data syncing.

Data Syncing:

• Inventory levels update from Acumatica to BigCommerce in near-real time.
• Orders made online automatically populate Acumatica for fulfillment.
• Shipping confirmation populates BigCommerce for automatic shipment confirmation to the customer.
• All financial transactions automatically populate the ERP.

Benefits to Your Company:

• Less Over-Selling
• Increased Fulfillment Cycles
• More Accurate Financial Reporting
• Decrease Manual Workload

This is especially beneficial for companies with multiple warehouses or large SKU counts.

Designed for B2B Complexity

Most eCommerce platforms cannot handle true B2B complexities. However, BigCommerce does provide many B2B features out of the box, including:

• Customer Specific Pricing
• Bulk Ordering
• Account Based Access
• Net Payment Terms

When BigCommerce is integrated with Acumatica’s advanced pricing and contract management, companies can easily support:

• Tiered Pricing Structures
• Contract-Based Agreements
• Volume Discounts
• Multi-Level Approval Workflows

In this scenario, the ERP serves as the pricing authority, but BigCommerce automatically generates the correct price based on each customer’s account.

Supporting B2C Speed and Experience

While B2B complexity is very important, B2C customers expect a frictionless shopping experience.

BigCommerce provides:

• Quick Page Load Times
• Easy Check-out
• Promotion and Discount Management
• Mobile Optimization

With Acumatica handling all of the fulfillment and inventory work in the background, you still have complete operational control over your business, but now you can move quickly and agilely on the front end.

Multi-Channel and Multi-Storefront Expansion

When a brand grows and wants to expand its reach, it typically involves opening up:

• Multiple Regional Store Fronts
• Wholesale Portals
• Marketplace Selling
• Currency Support for International Customers

The Acumatica + BigCommerce stack allows companies to grow across multiple channels and storefronts by providing centralized:

• Inventory Management
• Order Routing
• Financial Consolidation
• Tax Management

This removes the fragmented reporting that occurs across different channels.

Important Considerations When Integrating Acumatica and BigCommerce

To get the best ROI possible, consider the following when designing your integration:

• Event Driven Data Sync
• Source Of Truth Governance
• Error Monitoring
• Scalable API Architecture
• Workflows for Returns and Refunds

A poor design of the integration will likely limit the performance of the system. A good design will drive growth.

Why This Modern Stack Scales

The power of the Acumatica and BigCommerce stack lies in the balance between:

• ERP Handles Complexity
• eCommerce Generates Revenue
• Automation Reduces Friction
• Architecture Supports Scalability

As the number of orders increases and pricing becomes more complex, this stack can adapt without needing constant manual intervention.

Final Thoughts

Acumatica + BigCommerce integration is not just about linking systems; it’s about creating a modern commerce infrastructure.

When properly implemented, this stack enables:

• Unified Data Across B2B and B2C
• Automated Order-To-Cash Processes
• Real-Time, Accurate Inventory Visibility
• Scalable Pricing and Contract Management
• Ability to Expand Into New Channels Faster

For companies wanting to achieve both operational control and eCommerce agility, Acumatica and BigCommerce are the perfect starting point for long-term success.