Streamline B2B Pricing with Shopify Epicor P21 Integration

3 min read ● Silk Team

Understanding the B2B Pricing Challenge

Unlike B2C, B2B pricing is not one-size-fits-all. Pricing requires consideration of factors such as:

  • Tiered pricing based on order volume or customer status.
  • Negotiated discounts and rates for specific contracts.
  • Taxes, shipping costs, and surcharges based on location.
  • Dynamic price adjustments due to supply chain or inventory fluctuations.

Managing these variables manually or through distributed systems leads to errors, delays, and lost revenue. This is where Epicor Kinetic workflows come in.

What are Epicor Kinetic workflows?

Epicor Kinetic is a front-end ERP platform that provides flexibility and ease of business process automation. Kinetic workflows allow users to develop automated, rules-based processes that govern the flow of data between systems and make decisions based on predefined conditions. In the context of pricing, this means automating the application of complex discount structures, approvals, and price levels without the need for manual intervention.

Seamless Shopify Epicor P21 integration

Epicor Prophet 21 (P21) is a cloud-based ERP solution tailored to the needs of distributors that helps manage inventory, sales, purchasing, and finance. When integrated with Shopify, both platforms provide a bidirectional data flow, ensuring that your Shopify store’s pricing, availability, and customer data accurately align with your ERP information in real time.
Integrations typically include middleware or custom API connectors that sync:

  • Customer profiles and hierarchies
  • Product catalogs and pricing formulas
  • Sales orders and inventory updates

How Epicor Kinetic Workflows Optimize B2B Pricing in Shopify

By implementing Epicor Kinetic workflows in Shopify—powered by the Shopify Epicor P21 integration—you gain the ability to:

  1. Automate Pricing Rules: Kinetic workflows can instantly apply the correct price level based on a customer profile or order quantity, eliminating manual override errors.
  2. Contract Fulfillment: Workflows ensure customers see only the prices and discounts they are eligible for, based on contract data stored in the P21 system, while maintaining margin integrity.
  3. Enable Real-Time Price Adjustments: Changes in supplier inventory or costs can trigger automatic price updates, ensuring accurate pricing in your Shopify store without delays.
  4. Simplify Approvals and Exceptions: When prices fall outside standard rules, Kinetic workflows can route order approvals to the appropriate teams, speeding up sales cycles.
  5. Streamlined Reporting and Analytics: Centralizing pricing decisions with Kinetic workflows improves data consistency, enabling better analysis of pricing effectiveness and customer profitability.

Benefits for B2B Sellers

  • Operational Efficiency: Reduce manual pricing and associated errors.
  • Better Customer Experience: Offer personalized prices that transparently reflect agreed-upon agreements.
  • Revenue Optimization: Intelligent pricing protects margins and minimizes discount losses.
  • Scalability: Easily adjust pricing logic as your business and customer base grow.

Summary

Combining the world-class eCommerce capabilities of Shopify with the power of Epicor Kinetic workflows and the Shopify Epicor P21 integration is a revolutionary approach for B2B merchants navigating complex pricing rules. This integrated ecosystem not only streamlines operations but also provides the agility needed to compete effectively in dynamic markets.
If you want to future-proof your B2B commerce with automated and robust pricing workflows, leveraging Epicor Kinetic on Shopify is a strategic move. For companies that need to balance complexity and customer expectations, this approach turns pricing challenges into a competitive advantage.
Ready to transform B2B pricing with Shopify and Epicor? Contact an expert today to learn about integration solutions and workflow automation strategies that fit your needs.

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