5 Signs It’s Time to Integrate Epicor Kinetic with BigCommerce
3 min read ● Silk Team
5 Signs It’s Time to Integrate Epicor Big Commerce with BigCommerce
In today’s fast-paced ecommerce landscape, seamless operations between your ERP system and online store are critical to business success. For businesses using Epicor Big Commerce, the robust cloud ERP solution, integrating with a leading ecommerce platform like BigCommerce can unlock significant efficiencies and growth opportunities. But how do you know when it’s the right time to invest in this integration? In this article, we’ll explore the 5 signs it’s time to integrate Epicor Big Commerce with BigCommerce so you can make an informed decision that streamlines your business operations and improves the customer experience.
1. Manual data entry errors are hurting your business
If your team is still manually entering order data from BigCommerce into Epicor Big Commerce, you’re likely experiencing order inaccuracies, order fulfillment delays, and wasted resources. Manual processes are prone to errors and can undermine customer confidence.
The integration between Epicor Big Commerce and BigCommerce automates data synchronization, ensuring the fluidity of your product catalog, inventory levels, pricing, and orders. This reduces human error, streamlines order processing, and improves overall operational accuracy. If manual data entry repeatedly causes bottlenecks or costly errors, it’s a clear sign that integration is necessary.
2. Inventory Management Becomes a Challenge
Real-time inventory visibility is essential for ecommerce businesses. Without integration, it’s difficult to maintain accurate inventory levels across multiple sales channels, leading to overselling or stockouts.
By integrating Epicor Big Commerce’s inventory management features with BigCommerce, you get synchronized and updated inventory data in real time. This integration helps you avoid overselling, automatically replenish inventory, and improve supply chain responsiveness. If you frequently struggle with inventory discrepancies or unhappy customers due to missing products, integration is the solution.
3. Expand Your Sales Channels
With growth inevitably comes complexity. As your business expands and you plan to expand beyond a single BigCommerce store or add additional marketplaces, managing order and customer data separately can become complicated. Epicor Big Commerce can act as a central hub for all your financial and order fulfillment data, but only with proper integration. Integration ensures efficient consolidation of multi-channel sales and gives you greater insight into key performance indicators across platforms.
If expanding your online presence has become a challenge, integration enables harmonious scaling of your ERP and eCommerce systems.
4. Your Customer Experience Needs Improvement
Customers expect a seamless, transparent, and timely shopping experience. Delayed deliveries, inaccurate order updates, or disjointed communication can damage your brand’s reputation.
The Epicor Big Commerce integration with BigCommerce provides a unified system where customer orders, shipping status, and payment information sync without delay. This results in faster order processing, easier returns management, and better customer communication. If you’re experiencing declining customer satisfaction or receiving numerous complaints about order issues, it’s time to automate these processes through integration.
5. Do you need better reporting and insights to fuel your decision-making?
Actionable insights are the foundation for making smart business decisions. When your sales data, inventory statistics, and financial information are stored in separate systems, creating meaningful reports becomes a time-consuming challenge. The integration consolidates critical data from BigCommerce and Epicor Big Commerce in one place, providing you with comprehensive dashboards and real-time analytics. This enables smarter inventory planning, marketing strategies, and demand forecasting.
When making data-driven decisions proves difficult due to fragmented information, integrating your ERP and eCommerce platform can transform your business intelligence.
The Bottom Line
Integrating Epicor Big Commerce with BigCommerce is more than just a technology upgrade—it’s a strategy that can streamline your operations, improve customer satisfaction, and drive business growth. If you’re seeing any of the signs above, it’s time to seriously consider this integration. By automating workflows, synchronizing inventory levels in real time, streamlining order management, and generating detailed reports, this integration prepares your business for a future of agile and scalable eCommerce. To stay competitive and efficient, the question is not if, but when you should integrate Epicor Big Commerce with BigCommerce.
Ready for the next step? Consult with an experienced Epicor Big Commerce integration partner to customize the solution to your specific business needs and start achieving significant efficiencies today.