Top 7 Benefits of Epicor Kinetic and BigCommerce Integration
3 min read ● Silk Team
In today’s dynamic manufacturing environment, leveraging technology to optimize operations and improve customer service is crucial. For manufacturers, integrating robust enterprise resource planning (ERP) systems like Epicor Kinetic with leading e-commerce platforms like BigCommerce is a game-changer. This powerful integration offers numerous benefits that help manufacturers stay competitive, increase efficiency, and scale operations effectively.
In this article, we’ll discuss the 7 key benefits of connecting Epicor Kinetic to BigCommerce and explain why this integration is essential for manufacturers looking to succeed in the digital marketplace.
1. Real-Time Data Synchronization
One of the key benefits of integrating Epicor Kinetic with BigCommerce is real-time data synchronization. This connection provides instant updates on inventory, product details, pricing, and order status between the ERP system and the online store. For manufacturers, this eliminates gaps between in-stock availability and what customers see online, reducing overstocks and improving overall customer satisfaction.
2. Simplified Order Management
Connecting Epicor Kinetic to BigCommerce centralizes order management by automatically submitting online orders directly to your ERP system. This automation reduces manual data entry, minimizes errors, and speeds up order processing. As a result, manufacturers can fulfill orders more efficiently, shorten delivery times, and provide customers with accurate shipping information.
3. Improved Inventory Control
Inventory management is a major challenge for manufacturers, especially when managing multiple sales channels. Integrating Epicor Kinetic with BigCommerce gives them complete inventory visibility and control in one place. Real-time updates between systems help prevent inventory discrepancies, overstocks, and stockouts, ensuring optimal inventory levels to meet customer demand.
4. Enhanced Customer Experience
Epicor Kinetic‘s seamless connection to BigCommerce improves the overall customer experience by providing accurate product information, availability, and order tracking. Customers benefit from up-to-date pricing, promotions, and shipping estimates, building trust and encouraging repeat purchases. Manufacturers can also leverage data collected by both systems to personalize marketing and better understand customer preferences.
5. Increased Operational Efficiency
By integrating Epicor Kinetic with BigCommerce, manufacturers significantly reduce manual workflows. Tasks such as manually updating product catalogs, inventory reconciliation, and order processing are automated. This operational efficiency frees up valuable employee time, allowing them to focus on strategic activities like business development and innovation, rather than routine administrative tasks.
6. Scalability for Growth
As manufacturers grow, the complexity of managing orders and inventory across multiple sales channels can become overwhelming. Epicor Kinetic ERP’s powerful capabilities, combined with the scalable BigCommerce e-commerce platform, provide a flexible solution that grows with your business. The integration supports expanding product lines, increasing order volume, and entering new markets without compromising efficiency and accuracy.
7. Comprehensive Reporting and Analytics
Epicor Kinetic‘s integration with BigCommerce provides manufacturers with comprehensive reporting and analytics tools that pull data from both systems. This holistic view helps businesses track sales trends, monitor inventory levels, analyze customer behavior, and make informed decisions. With actionable insights, manufacturers can optimize operations, improve forecasting, and increase profitability.
Conclusion
For manufacturers, connecting Epicor Kinetic to BigCommerce is more than just a technical setup: it’s a strategic step toward unifying back-end ERP processes and front-end e-commerce operations. This integration offers real-time synchronization, simplified order management, better inventory control, an optimized customer experience, and much more. Ultimately, it enables manufacturers to operate more efficiently, scale their operations, and better serve their customers in today’s competitive digital economy. Investing in the Epicor Kinetic integration with BigCommerce means investing in the future of manufacturing: a future where technology drives growth, efficiency, and exceptional customer engagement. If your manufacturing company hasn’t yet considered this integration, now is the time to discover the benefits and unlock new opportunities for online sales and operational excellence.