Top Benefits of Epicor Kinetic and BigCommerce Integration
3 min read ● Silk Team
Key Benefits of the Epicor Big Commerce with Epicor Kinetic Integration
In the rapidly changing world of ecommerce and enterprise resource planning (ERP) systems, businesses are constantly seeking solutions that streamline operations, increase efficiency, and enhance the customer experience. One powerful integration that is becoming increasingly popular is the integration between Epicor Big Commerce, a leading ecommerce platform, and Epicor Kinetic (formerly Epicor ERP), a robust ERP system designed to manage complex business processes. By combining these platforms, businesses can easily synchronize their online stores with back-end processes, opening up a wealth of benefits. Below, we’ll detail the key benefits of the Epicor Big Commerce with Epicor Kinetic integration.
1. Integrated Data Management
One of the key benefits of the Epicor Big Commerce with Epicor Kinetic integration is integrated data management. Instead of juggling multiple systems with disparate data, businesses can synchronize critical information like customer details, inventory levels, order statuses, and product information in real time. This synchronization ensures that all departments—from sales and marketing to fulfillment and accounting—have access to consistent and accurate data. Unified data management helps prevent errors, reduces redundant data entry, and accelerates decision-making. For example, sales teams can instantly track inventory changes in Epicor Big Commerce, minimizing the risk of overselling. Finance teams benefit from accurate financial tracking thanks to real-time order data fed into Epicor Kinetic.
2. Streamlined Order Processing and Fulfillment
By integrating Epicor Big Commerce with Epicor Kinetic, businesses can automate and streamline order processing. When a customer places an order through Epicor Big Commerce, the data is automatically transferred to Epicor Kinetic. This automation streamlines order verification, inventory distribution, and shipping processes without requiring manual intervention. By reducing manual processing, order entry errors are minimized and order fulfillment is accelerated, resulting in shorter delivery times and higher customer satisfaction. Furthermore, automated processes free up employees to focus on more important tasks instead of routine and repetitive work.
3. Real-Time Inventory Visibility
Inventory management is often one of the most challenging tasks for ecommerce businesses. The Epicor Big Commerce and Epicor Kinetic integration provides real-time visibility into inventory levels across warehouses and sales channels. Inventory data updated in Epicor Kinetic is instantly reflected in the Epicor Big Commerce storefront, providing customers with accurate product availability without delay. This real-time synchronization is crucial for preventing stock-outs or overselling, which can undermine customer confidence and damage brand reputation. Businesses can also optimize inventory turns by better predicting demand with comprehensive analytics from integrated data.
4. Enhanced Customer Experience
Customer experience is paramount in today’s competitive digital marketplace. By integrating Epicor Big Commerce and Epicor Kinetic, businesses can enhance the shopping experience. For example, customers receive accurate product information, transparent order statuses, and timely delivery updates. Furthermore, integrating Epicor Big Commerce customer data with Epicor Kinetic allows companies to personalize marketing strategies and improve after-sales service. Tailored communications based on customer purchase history or preferences help increase customer loyalty and repeat purchases.
5. Scalable Growth and Flexibility
As a business grows, scalability becomes crucial. By combining Epicor Big Commerce’s flexible ecommerce capabilities with Epicor Kinetic’s comprehensive ERP functionality, you create a scalable solution that grows with your business. Whether you’re expanding your product line, entering new markets, or increasing operational complexity, the integrated system supports growth without the need for major and costly platform changes. Companies maintain the flexibility to adjust workflows, add new sales channels, and seamlessly implement new technologies.
Conclusion
By integrating Epicor Big Commerce with Epicor Kinetic, companies can unify ecommerce and ERP processes, improve operational efficiency, and deliver superior customer experiences. From real-time inventory management and streamlined order management to personalized marketing and scalable growth, this integration delivers a competitive advantage in today’s digital marketplace. For businesses navigating the complexities of modern commerce, combining the Epicor Big Commerce global ecommerce platform with the powerful capabilities of Epicor Kinetic ERP offers a strategic path to increased productivity and sustainable success.
With an integrated approach, your business can unlock the full potential of both platforms and transform the way you sell, fulfill orders, and grow in an increasingly connected marketplace.