Shopify Plus and Epicor P21 Integration Guide with ShopHive.AI

3 min read ● Silk Team

Understanding the Key Components

Before we dive into the details of the integration, let’s cover the main platforms involved:

  • Shopify Plus: Shopify’s enterprise solution built for large merchants. It offers advanced customization options, robust APIs, and scalability for growing brands.
  • Epicor P21: An all-in-one cloud ERP built for distributors and wholesalers. P21 manages inventory, purchasing, sales, and finance in one place.
  • ShopHive.AI: An AI-powered integration platform that connects online stores like Shopify Plus with backend systems like Epicor P21. It automates data synchronization, reduces manual errors, and speeds up order processing.

 

Why integrate Shopify Plus with Epicor P21?

Integrating Shopify Plus with Epicor P21 ensures a seamless flow of information between your store’s frontend and backend operations. Here’s why the integration is so important:

  • Real-Time Inventory Sync: Avoid overselling by syncing inventory levels across all channels, keeping your Shopify Plus store inventory perfectly aligned with your ERP.
  • Order Management Automation: Orders placed in Shopify Plus are automatically transferred to Epicor P21 for processing, eliminating manual entry and speeding up order fulfillment.
  • Consistent Product Data: Product details, prices, and descriptions remain consistent across all systems, providing a consistent customer experience.
  • Advanced Reporting and Analytics: Aggregated data from Shopify Plus and Epicor P21 allows you to make smarter decisions with consolidated sales and inventory reports.

 

How ShopHive.AI Simplifies the Shopify Plus and Epicor P21 BigCommerce Integration

ShopHive.AI acts as an intelligent middleware that uses AI to automate and streamline data exchange between Shopify Plus and Epicor P21. Key features include:

  • Two-way data sync: Sync orders, stock levels, product catalog, pricing, and customer information in both directions.
  • AI-powered error handling: Identify anomalies during sync and automatically fix or flag issues, ensuring data accuracy.
  • Customizable workflows: Tailor integration processes to your business-specific rules and workflows.
  • Scalable architecture: Support growing product SKUs, order volumes, and multi-warehouse setups without sacrificing speed.

 

Step-by-step integration process

Here’s a simplified overview of how to set up the Shopify Plus and Epicor P21 BigCommerce integration via ShopHive.AI:

  1. Assess your business needs: Identify the key data points you want to sync (inventory, orders, customers) and the desired sync frequency (real-time or batch).
  2. Set up a ShopHive.AI account: Sign up for the ShopHive.AI platform and connect your Shopify Plus store using API credentials.
  3. Connect Epicor P21: Provide Epicor P21 API or data access credentials so ShopHive.AI can connect to your backend ERP system.
  4. Configure Sync Mapping: Map product SKUs, order statuses, and customer fields to ensure data flows correctly between Shopify Plus and Epicor P21.
  5. Test Data Sync: Run an initial sync in test environments to identify any inconsistencies or errors.
  6. Go Live: Deploy the integration in a live environment, closely monitoring the synchronization status and performance.
  7. Optimize and Scale: Use ShopHive.AI analytics to streamline processes, add custom workflows, and scale as your business grows.

 

Best Practices for a Successful Integration

 

  • Keep Your Data Clean: Ensure product SKUs and customer information are standardized before integrating.
  • Set Realistic Sync Intervals: Real-time sync is ideal, but consider server load and bandwidth to avoid bottlenecks.
  • Monitor Sync Logs Regularly: Proactively check for sync errors or inconsistencies.
  • Use Support and Training: Leverage ShopHive.AI support and training resources for your technical and operations teams.

 

Conclusion

Integrating Shopify Plus with Epicor P21 using ShopHive.AI transforms disparate systems into seamless operations. A cohesive and efficient integration that drives growth and customer satisfaction. By automating inventory updates, order management, and data consistency, this integration helps retailers and distributors stay competitive in a rapidly changing digital world. If you’re ready to enhance the synergy between your ERP and eCommerce, ShopHive.AI

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