How to Integrate Shopify with Epicor ERP: Step-by-Step 2025
3 min read ● Silk Team
How to Integrate Shopify with Epicor ERP: The Complete Step-by-Step Guide 2025
In today’s competitive e-commerce environment, integrating your online store with a powerful ERP system like Epicor is essential to streamline operations, better manage inventory, and deliver an exceptional customer experience. Shopify, one of the leading e-commerce platforms, combined with Epicor ERP can revolutionize order, inventory, and financial management. In this comprehensive, user-friendly guide, we’ll walk you through integrating Shopify with Epicor ERP so your business stays ahead in 2025 and beyond.
Why integrate Shopify with Epicor ERP?
Before you begin the integration steps, it’s important to understand the benefits:
- Real-time inventory synchronization: Avoid overselling and out-of-stocks by synchronizing inventory data between Shopify and Epicor.
- Simplified order fulfillment: Automatically transfer orders from Shopify to Epicor for seamless order fulfillment.
- Greater financial accuracy: Synchronize sales and customer data to reduce manual entry and accounting errors.
- Improved customer experience: Faster order fulfillment increases customer satisfaction and loyalty.
Step 1: Assess your current Setup.
Start by evaluating your existing Shopify store and your Epicor ERP system (version compatibility is crucial). Epicor offers a variety of ERP solutions tailored to the manufacturing, distribution, and retail sectors, so make sure your version supports integration with e-commerce platforms.
Shopify store owners should ensure they have administrator access and the necessary API permissions, as these are critical during the integration.
Step 2: Consider Epicor Big Commerce Integration Options
Epicor’s integration with Epicor Big Commerce, a popular e-commerce platform like Shopify, is often the benchmark for seamless ERP-e-commerce integration. Although Shopify is a separate solution, many third-party connectors support both Shopify and Epicor Big Commerce for Epicor ERP. The choice is yours:
- Third-party connectors: Tools such as Celigo, FarApp, or Patchworks specialize in connecting Shopify and Epicor.
- Custom API development: For custom workflows, developers can create custom middleware using the Shopify API and Epicor Business Services.
Choosing the right method depends on your budget, project schedule, and individual business requirements.
Step 3: Prepare data and define workflows
A successful integration is based on clear data mapping and workflow definitions.
- Inventory: Synchronize SKUs, quantities, and product attributes from Epicor to Shopify.
- Orders: Transfer order details from Shopify back to Epicor for processing.
- Customers: Ensure for the consistency of customer data across both platforms.
- Shipping and Fulfillment: Automate order status and tracking updates.
Document workflow requirements to avoid data silos or inconsistent information.
Step 4: Set Up Integration
If you choose a third-party connector:
- Install Connector: Go to the Shopify App Store or your ERP store and install the integration app of your choice.
- Authenticate Accounts: Connect your Shopify store and Epicor ERP by providing your API credentials.
- Configure Settings: Customize sync frequency, data fields, and error handling settings.
- Test synchronization: Run sample synchronizations to verify data accuracy and resolve any conflicts.
For custom API integrations, work with your development team or solution provider to build and test the middleware according to the workflow document.
Step 5: Launch and monitor
Once you have thoroughly tested the integration, set a launch date. Closely monitor system performance during the first few days to identify issues like these:
- Inventory discrepancies
- Order processing delays
- Data synchronization errors.
Regularly review the logs provided by the integration tool and set up alerts to quickly identify errors. Other tips for a successful integration:
- Data backup: Always back up your Shopify and Epicor data before beginning the integration.
- Team training: Ensure your staff understands how the integrated system works.
- Upgrade planning: Keep your Shopify and Epicor ERP apps up to date to ensure compatibility.
- Report usage: Leverage Epicor ERP’s analysis of Shopify sales to make smarter business decisions.
Conclusion
Shopify integration with Epicor ERP in 2025 is a strategic step to optimize e-commerce—streamline your business, increase accuracy, and improve customer satisfaction. Whether you choose a third-party connector like those inspired by Epicor’s Epicor Big Commerce integrations or a custom API approach, this step-by-step guide will help you optimize and gain efficiency.
With the right integration, your business can achieve greater efficiency and scalability—key components for success in the ever-evolving digital marketplace.
Ready to take your Shopify store to the next level? Start integrating with Epicor ERP today and unleash your e-commerce’s full potential!